SUPER ZT Privacy Policy
Version 1.6. Last updated: 11 October 2026
1. Who we are
SUPER ZT ("we", "us") is a business based in Singapore.
We run one SUPER ZT account (at app.super-zt.com). One account opens several apps:
- ZTC AI (AI chat and API)
- Loudform (content and social posting)
- AGI Dash (business dashboards)
- More apps later, such as Studio and AnswerShift.
This policy covers all of them, and our website super-zt.com.
2. The law that applies
We follow the Singapore Personal Data Protection Act 2012 (PDPA).
Our Data Protection Officer is the owner of SUPER ZT. You can reach them at hello@super-zt.com.
3. What we collect
Account data. Your email, your name if you give it, and the identifiers from the sign-in provider you choose.
Security data. Your multi-factor authentication (MFA) factors, your sessions, and IP addresses kept in security logs.
Billing data. Your customer and payment IDs at our payment processor, and the amounts you paid. We do not store your card number; our payment processor handles it.
Usage data. How many credits you use in each app.
Your content. Anything you submit to an app, such as chat prompts, posts, or business data.
Support data. Messages you send us, and in-app reports, including screenshots you attach.
Website data. When you visit super-zt.com, we use cookies and similar technologies from Google (Google Analytics and Google Ads) and Meta (Meta Pixel). They record the pages you view, the links you click, your browser and device type, your approximate location (from your IP address), and the ad or link that brought you to our website. When you go from our website to app.super-zt.com, we pass on the details of the ad or link that brought you, so we can tell which ads lead to sign-ups.
You can block or delete cookies in your browser settings, and change your ad settings with the advertising platforms you use. If your browser sends a Global Privacy Control signal, our website does not load these tools, and it passes on only the campaign details (such as the campaign name and source) to app.super-zt.com, not ad click identifiers.
Marketing choice. We only send marketing if you agree. The box is unticked by default. You can withdraw at any time on the Account page.
4. How we sign you in
You can sign in with:
- email and password, with a mandatory authenticator app
- an email one-time code
- passkeys
- GitHub
- Discord
- Telegram
If you choose Google, GitHub, Discord or Telegram, that provider shares some details with us (such as your identifier and email). Their own privacy policies apply to what they do.
5. Why we use your data
- To create and run your account and apps.
- To keep your account secure.
- To take payments and keep billing records.
- To give support and fix problems.
- To send service emails (for example sign-in codes and receipts).
- To let our apps email you about your account activity (for example, new posts ready to approve). You choose which of these you get under Account > Alerts, and each email has a one-click unsubscribe.
- To measure how people use our website and how well our ads work.
- To send marketing, only if you agreed.
- To meet legal duties.
We do not sell your personal data.
6. Who we share data with
We use these service providers to run SUPER ZT:
| Provider | What for |
|---|---|
| Hosting provider | Server hosting (data centre in Malaysia) |
| Network and storage provider | Network security; encrypted backups and logs |
| Payment processor | Payments |
| Email provider | Service emails |
| AI service providers | Processing AI requests for our apps and support summaries |
| Text classification provider | Sorting support messages by type |
| Google (Google Analytics) | Measuring how visitors use our website |
| Google (Google Ads) and Meta (Meta Pixel) | Measuring and improving our ads |
| Google, GitHub, Discord, Telegram | Only if you choose them to sign in or to message us |
They may only use your data to provide their service to us. Google and Meta may also use website data under their own privacy policies.
Data outside Singapore. Our servers are hosted in Malaysia. Our service providers may process data in other countries under their own safeguards. We take steps so your data stays protected to a standard comparable to the PDPA.
We may also share data when the law requires it.
7. AI and your data
We do not use your content to train AI models. When an app sends your request to an AI model through our AI provider, it is used to answer that request, and we choose settings that send it only to AI providers that do not train on it, wherever that choice exists.
AI providers keep their own records. Some keep your prompts for a time, often for safety or legal reasons, and not every provider publishes how long. For example, the provider that makes AI videos keeps video prompts for a period it does not publish. It does not use them for training.
We may use AI to summarise support messages so we can route them faster.
8. Our staff can access your account
SUPER ZT staff may open your account to fix problems. For example, they may reset a password, top up credits, or fix an error.
Staff never spend your credits to create content.
9. Security
- Encryption in transit.
- Encrypted backups.
- Audit logs.
- Mandatory MFA for password accounts.
- We protect personal data with security measures designed with reference to recognised standards such as ISO/IEC 27001.
No system is perfectly safe. If a breach is likely to harm you, we will tell you and the authorities as the PDPA requires.
10. How long we keep data
- Account data: while your account exists, and up to 30 days after you delete it.
- Billing records: as Singapore law requires, typically 5 years.
- Security logs: 12 months.
- Analytics data is kept for 14 months.
- Meta data is kept according to Meta's own data policy.
- Google Ads data is kept according to Google's own policy.
- Backups: they rotate out within 35 days.
11. Your rights
Under the PDPA you can:
- ask to see the personal data we hold about you (access)
- ask us to correct it
- withdraw your consent
- ask us to delete your data
Email hello@super-zt.com. We will reply as soon as reasonably possible, within the time the law requires. We may need to confirm who you are first. Some data we must keep by law, such as billing records.
If you are not happy with our answer, you can complain to the Personal Data Protection Commission (PDPC) of Singapore at pdpc.gov.sg. We ask that you contact us first.
12. Age
SUPER ZT is for people aged 18 and over. We do not knowingly collect data from anyone under 18.
13. Changes to this policy
If we change this policy in a meaningful way, we will tell you by email or in the app at least 14 days before the change starts.
14. Contact
SUPER ZT, Singapore. Email: hello@super-zt.com.