We understand your business before we build.

Understand

We start with a scoping conversation and a site walk. Together, we put the objectives, scope, deliverables and confidentiality arrangements in writing.

Readiness assessment

We comply with SIRI, ISO 27001, ISO 9001 and Cyber Trust practices. We look at 16 areas across Process, Technology and Organisation on a scale of 0 to 5, and we interview management and the people doing the work.

Quality system and SOP review

We read your quality manual or quality plan: process maps, standard operating procedures (SOPs), work instructions, forms and records. We map where those records live, in paper files, Excel or other systems, then check where everyday work differs from what is written down.

If you have no written quality system, we document the workflows first. This is a workflow review, not a certification audit.

Prioritise

We rank the work by its cost impact, and by your productivity, quality, flexibility and speed measures (KPIs). For manufacturers, we also weigh the gap to best in class. Work needed this month is kept separate from plans for this year and the longer term.

Design and agree

Each proposed dashboard feature traces to your SOPs and KPIs. We can start the build once you approve the specification, price and success test.

Build on your servers

We build the dashboard on your own servers and connect the systems you have agreed. You approve our remote access for the work.

Review every month

We maintain your dashboard and review what your team needs next. We re-rate the readiness areas over time so you can see where progress has been made.